Lead with Empathy is an international collaborative book led by Chris Voss, former FBI hostage negotiator and bestselling author of „Never Split the Difference“.
In Chapter 5, “When Empathy Saved Lives: Leading Through the Impossible,” I share lessons learned while leading a newly established COVID unit during one of the most challenging periods of my professional life.
About my contribution
Leadership is easy when circumstances are predictable.
My chapter, “When Empathy Saved Lives: Leading Through the Impossible,” reflects on leading a newly established COVID unit during one of the most challenging periods of my professional life.
It is a story about responsibility, uncertainty, patient safety and the role empathy plays when people are asked to do difficult things under extraordinary circumstances.
Get your copy
Lead with Empathy is available in print through Amazon. Depending on your location, you can order your copy using one of the links below.
About the book
In a world shaped by uncertainty and change, Lead with Empathy explores why empathy is not a weakness, but one of the most powerful foundations of trust and effective leadership.